These Terms of Use govern access to and use of the Buuttii platform, including its mobile applications, websites, APIs, communication channels, subscription systems, and related services. By accessing or using the Platform, users agree to be bound by these Terms. Users who do not agree with these Terms must discontinue use of the Platform immediately.
Services
Buuttii provides digital services related to meal ordering, food delivery, meal subscriptions, account management, customer support, online payments, and communication services. The Company reserves the right to modify, suspend, restrict, or discontinue any part of the Platform or services at its sole discretion without prior notice.
User Eligibility and Account Responsibility
Users represent that they are legally capable of entering into binding agreements under applicable law. Users agree to provide accurate, current, and complete information while using the Platform and are responsible for maintaining the confidentiality of their account credentials.
All activities conducted through a user account shall be deemed the responsibility of the account holder. Users must immediately notify the Company in case of unauthorized access or suspected security breaches involving their account.
Acceptable Use
Users agree not to misuse the Platform or engage in activities that may interfere with platform operations, compromise security, violate applicable laws, infringe intellectual property rights, abuse subscription systems, submit false information, attempt unauthorized access, distribute malicious software, or disrupt infrastructure or APIs.
The Company reserves the right to investigate violations and take appropriate action including account suspension, service restriction, legal proceedings, or permanent termination.
Orders, Deliveries, and Subscriptions
Orders placed through the Platform are subject to acceptance, operational feasibility, service availability, and payment confirmation. The Company reserves the right to reject, cancel, or modify orders due to pricing errors, suspected fraud, technical failures, operational limitations, stock unavailability, or other legitimate reasons.
Delivery timelines displayed on the Platform are estimates only and may vary due to weather conditions, traffic, operational delays, demand fluctuations, technical interruptions, or external circumstances beyond reasonable control. The Company does not guarantee uninterrupted or exact delivery timings.
Users are responsible for providing accurate delivery details and ensuring availability at the delivery location. Additional costs or delays arising from inaccurate information may be charged to the user where applicable.
Subscription services offered through the Platform may involve recurring billing cycles, automatic renewals, scheduled deliveries, or plan-based pricing structures. Subscription pricing, features, availability, and benefits may change from time to time. Certain subscription payments may be non-refundable after service activation or meal preparation has commenced.
Payments and Refunds
Users agree to pay all applicable fees, charges, taxes, and subscription amounts associated with services purchased through the Platform. Payments are processed using authorized third-party financial service providers.
Refunds, where applicable, shall be processed according to operational verification, cancellation status, duplicate transaction confirmation, payment failures, or service-related issues. The Company reserves the right to refuse refund requests involving fraudulent activity, policy abuse, or misuse of promotional systems.
Refund processing timelines may vary depending on payment providers, banks, or financial institutions.
Intellectual Property
All rights, title, and interest relating to the Platform, including software, source code, APIs, trademarks, logos, branding elements, interface designs, databases, text, graphics, operational workflows, and proprietary systems, remain the exclusive property of Buuttii or its licensors.
Users may not reproduce, modify, distribute, reverse engineer, scrape, copy, or commercially exploit any part of the Platform without prior written authorization.
Platform Availability and Limitation of Liability
The Platform is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied. While reasonable efforts are made to maintain service availability and accuracy, the Company does not guarantee uninterrupted operation, error-free functionality, or complete reliability.
To the maximum extent permitted by applicable law, the Company shall not be liable for indirect, incidental, consequential, punitive, or special damages arising from use of the Platform, including but not limited to delivery delays, payment failures, service interruptions, third-party outages, data loss, operational downtime, or unauthorized account access caused by user negligence.
Suspension and Termination
The Company reserves the right to suspend, restrict, or terminate user accounts without prior notice where users violate these Terms, engage in fraudulent activity, abuse platform systems, threaten operational security, misuse services, or engage in unlawful conduct.
Termination of access does not waive outstanding obligations, payment liabilities, or legal rights available to the Company.
Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of or relating to these Terms or the use of the Platform shall be subject to the exclusive jurisdiction of competent courts located in India.
Changes to Terms
The Company reserves the right to revise or update these Terms at any time. Updated Terms become effective immediately upon publication on the Platform. Continued use of the Platform following such updates constitutes acceptance of the revised Terms.